Providing resources to the Greater Fulton community of Richmond, Virginia

Employment Coach/Specialist, Part-time position

Organization and Program Overview
NRC Works – A Financial Opportunity Center (FOC) helping low to moderate income families boost earnings, reduce expenses, and make appropriate financial decisions that lead to asset building through an integrated service model approach. The center provide individuals and families with services across three critical and interconnected areas: employment services, financial coaching and access to income supports.
Position Description
The employment coach provides direct services to low to moderate-income individuals who are enrolled as Financial Opportunity Center participants. The Employment Coach assists clients in preparing for the workforce through education, training, and job readiness preparation. The main focus of their position centers on one-on-one employment coaching. Examples of services include skills and training needs assessment, resume guidance, mock interviews, career counseling, and referrals to education and training programs. The employment coach would also conducts job readiness classes for the community.

The employment coach will also work closely with the income supports coach and financial coach to ensure that the client is getting assistance across these three major service areas.

Responsibilities
Provide one-on-one employment coaching to program participants
The employment coach will:
o Conduct a skills and training needs assessment
o Discuss an employment plan based on the client’s employment goals
o Assist clients in developing a personalized and professional resume
o Prepare clients for the job search process
o Prepare clients for the interview and hiring process including conducting mock interviews
o Monitor job retention and provide services to working clients
o Understand other services offered by the agency, such as the income supports services and financial coaching, and connect the clients to these other services
Data entry and outcome tracking of program participants
The employment coach is responsible to:
o Maintain contact with the client and monitor the status of their employment (e.g. interviewing, working, lay-off, in search of career enhancement)
o Use Efforts to Outcome (ETO), a client management system, to document and reflect the outcome of their clients in a timely and accurate manner
o Update the Combined Financial Assessment (CFA) for their clients to reflect changes to their budget when client experience a change in employment or wages OR alert the financial coach to this change [in instances where the financial coach makes all budget updates–depending on the process at the FOC]
Provide group based education on employment topics
o The classes may be part of a larger job readiness class offered by the FOC, or may be occasional workshops to the public
o Develop workshop materials or tailor existing materials to meet the needs of the community
o Workshops should be relevant to the community, and may include topics such as: interviewing skills, resume writing, career choices, and more.
Develop relationships with local training and education providers

Qualifications
• Bachelor’s degree from a four year accredited institution
• 2-3 Years previous experience in workforce development preferred
• Previous work experience in the social services sector preferred
• Strong communication skills. Must be able to communicate effectively with clients during workshop presentations; and with FOC team members.
• Previous work experience with the FOC’s target population, and/or the ability to provide services in a culturally sensitive manner
• Proficient in Microsoft Word, Excel, PowerPoint, and resume writing software
• Internet and Resource Savvy

To apply send cover letter, resume and three references to ashley.pat@nrccafe.org. Position open until filled, best consideration given before Dec. 31, 2014.