The financial coach provides direct services to low to moderate-income individuals who are enrolled as Financial Opportunity Center participants. Financial counseling and coaching involve an ability to engage and motivate clients, a strong understanding of personal finances, and the ability to teach that knowledge to others. The financial coach is responsible for assisting clients in developing plans of action that are intended to help the client reach their goals and achieve financial stability. The financial coach is expected to focus services in a one on one counseling format. However, the coach might also conduct classes and workshops on topics such as budgeting, credit building, and banking products.
The financial coach will work with the employment counselors and income supports counselor to ensure that the client is getting assistance across these three major service areas. The financial coach reports directly to the Executive Director and works closely with the Program Director. This position is part time (20-25 hours) with competitive salary. However, depending on grant availability and program success this position can lead to a full time opportunity.
KNOWLEDGE, SKILLS AND ABILITIES:
- Ability to motivate & encourage individuals to improve behavior.
- Provide financial counseling/coaching.
- Be a Good listener. Each client has goals that are important to them. Financial advisors have to be good listeners to hear what the client wants so that the comprehensive financial plan created for each individual allows them to manage their money and accomplish their goals.
- Be Well-connected and resourceful. When your services are comprehensive you make certain nothing falls through the cracks and that the plan is on-track. A financial coach needs to have or willing to develop relationships and partnerships with local community organizations in order to be successful at providing resources to their clients.
- Be Trustworthy. Trust is both earned and given. It’s a requirement of any meaningful relationship but it’s especially critical when money is involved. This means you need to spend sufficient time during your initial meeting to establish a relationship of trust before you can begin moving forward together.
- Assist clients in resolving current financial situations, while providing a wide lens on their financial health to shift the approach to proactive financial management.
- Work with clients to complete a very detailed financial assessment.
- Work with the clients to document a budget and provide strategies for budget improvements.
- Access the client’s credit report/score and provide strategies for credit building.
- Document the client’s balance sheet.
- A strong understanding of personal finances, particularly in the areas of budgeting, asset building, and credit building.
- A bachelor’s degree from a four year accredited institution.
Previous work experience in the financial sector (banking, lending, insurance, investments) is a plus.
- Strong communication skills, verbal, written, and listening.
- Previous work experience with the FOC’s target population, and/or the ability to provide financial counseling/coaching services in a culturally sensitive manner.
- Ability to relate well to team members and clients.
- Proficient in Microsoft Word, Excel, and PowerPoint.
- Internet and resource savvy.
- Commitment to social and economic justice.
- A sense of humor.
Financial Coach’s’ schedule will be based on client appointments and workshop schedules.
Please email cover letter & resume to firstname.lastname@example.org
May 6, 2013 No Comments
About Financial Opportunity Centers
Financial Opportunity Centers provide integrated services that focus on improving the financial situation for low-to-moderate income families by helping people boost earnings, reduce expenses, and make appropriate financial decisions that lead to asset building. NRCWorks provides individuals and families with services across three critical and interconnected areas:
1. Employment placement, job retention and skill improvement;
2. Financial coaching and counseling; and
3. Access to income supports/public benefits.
Program Management & Sustainability
• Responsible for the overall management and growth of NRCWorks towards sustainability and meeting neighborhood/client needs.
• Responsible for ensuring the approaches and best practices of the Financial Opportunity Center model are honored in program design, evaluation, and implementation.
• Develop Memorandums of Understanding and independent contracts with partners and vendors.
• Develop and maintain program flow-charts, manuals, systems, and policies and procedures.
• Work in collaboration with management to seek grant opportunities and develop funding proposals.
• Accountable for job placement program implementation, direct service as employment coach, training, monitoring, and reporting
• Case management.
• Plan and lead job fairs, recruitment plans and efforts.
• Work in collaboration with independent contractors to evaluate overall department operations, including job readiness and career development curricula.
• Innovation to meet the dynamic and changing needs of target population and staff.
• Responsible for the recruiting, hiring, training, evaluating and overall supervision of program staff, interns and volunteers.
• Support staff in developing professional goals by encouraging and nourishing their innovation and ownership of program outcomes.
• Work collaboratively with LISC Program staff to ensure effective utilization of resources, implementation of program model, and plan growth of Financial Opportunity Center/ NRCWorks.
• Develop and maintain working relationships with program funders, partners, employers, institutions, and other not-for-profit organizations to meet client/neighborhood needs and ensure program success.
• Responsible for supervising the effective utilization of the Financial Opportunity Center/ NRCworks’ outcomes tracking system (ETO).
• Responsible for grant reporting and evaluation to funders and other key stakeholders.
• Effectively utilize data and outcomes to drive program decisions and design.
Reports to: Executive Director.
Qualifications: Previous experience working with workforce development, employment, grant writing and community engagement. Candidate must possess strong communication skills; excellent computer skills, and attention to detail, model patience, respect and consistency. Must pass background checks. Minimum Bachelor’s degree in human services or related field required.
Hours: The Program Director is a 30 hour per week grant-funded position. 10am to 3pm are operating hours for the computer lab and open to public. Workshops and one on one appointments can be scheduled as needed.
~We are all connected~
May 1, 2013 No Comments
The NRC’s recording studio is once again open for young artists to use! Our studio computer died last year, and as a result all recording had to be put on hold. Even without a functioning sound studio, NRC artists have been working away composing stories, poems, and songs. Our new studio computer was generously donated by Capital One, and has been formatted for recording with Pro Tools LE 8. Peggy, a volunteer at the Center, deserves special recognition for helping us set up our new studio technology! We couldn’t have done it with out you!
March 18, 2013 No Comments